dr joann rajah

Consultant Pediatrician & Child Specialist

Dr Charlotte Gan is a Specialist in Child and Adolescent Health (Paediatrics) with over 10 years of experience providing paediatric care in Malaysia. She has trained in both district and tertiary healthcare settings and holds the Membership of the Royal College of Paediatrics and Child Health (MRCPCH), United Kingdom.

Her clinical expertise includes general paediatric care, management of complex and chronic childhood conditions, and family-centred care. Dr Charlotte is dedicated to supporting children and families through all stages of childhood health, providing thoughtful, personalised, and compassionate care.

She is committed to creating a supportive and reassuring environment where children feel comfortable, and parents feel confident discussing their child’s health concerns.

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Dr. Charlotte Gan in Firststep Child Specialist Clinic in Ara Damansara

Your Trusted Paediatric Specialist

Dr Charlotte believes that good paediatric care goes beyond treating illness—it involves understanding each child, listening carefully to families, and providing care that supports both medical and emotional needs.

She has a strong interest in holistic, child-centred care and is particularly committed to walking alongside families of children with complex or long-term conditions. Her goal is to provide clear guidance, practical support, and reassurance throughout each child’s healthcare journey.

Qualifications & Professional Credentials

Dr Charlotte holds the Membership of the Royal College of Paediatrics and Child Health (MRCPCH), United Kingdom, reflecting advanced specialist training in paediatric medicine and child health.

She has received additional professional training in:

Care of acutely unwell children
Newborn and neonatal care
Asthma management in children
Paediatric palliative care

Her training across multiple healthcare settings allows her to provide comprehensive and evidence-based paediatric care for children with a wide range of health needs.

Clinical Experience

Dr. Charlotte has extensive experience in:

General paediatric care for infants, children, and adolescents
Management of complex and chronic childhood conditions
Care for acutely unwell children
Newborn and early infant care
Family-centred paediatric care

In addition to clinical practice, she is actively involved in teaching, research, and academic presentations, sharing knowledge and contributing to paediatric education locally and internationally.

How to contact us?

To get in touch with us, please email us at firststepchildclinic@gmail.com or reach out to us via WhatsApp at +6162539833. Our dedicated management team will promptly respond to your inquiry.

Our Services

Infant Care

Infant Care

Our experienced pediatrician will assist you with your baby and children. We take care of all your newborn’s requirements from initial checkups, monitoring growth and food intake, any illnesses to immunizations. We also assist new parents with answering their questions and concerns.

Sick Visits

Sick Visits

We are concerned about child’s health, thus we will always be available to provide services for your children six days a week. We ensure prompt health examinations for your child so that treatment can begin at the earliest.

Vaccination

Vaccination

Vaccines are the most important healthcare intervention to prevent one from getting a preventable infection that can be life-threatening. Protect you and your family early by getting vaccinated. We offer a complete range of vaccination for infants and children according to the Malaysian Immunization schedule. We also offer additonal/optional vaccinations. Please contact us for further information.

Allergy Testing

Allergy Testing

If your child suffers from any kind of allergies, our doctor can assist in ensuring the safety and wellbeing of your child by providing proper treatment and education for managing the allergies.

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Frequently asked questions

Our Philosophy

Welcome to Firststep Child Specialist Clinic. Our goal is to provide exceptional pediatric care in a playful, warm and nurturing environment. We believe in open communication between parents and physicians. The physician-parent relationship works best if we understand each others needs and expectations. Our main objective is not only to treat children sickness but to also be aware of preventive measures to be taken so as to reduce the need of visiting a physician.

We strive to keep your child healthy, happy, and safe by adhering to the pediatric clinical practicing guideline set by the MOH and we adhere to their immunization schedule. We also make it a priority stay up to date on all new recommendations and research. By promoting good nutrition, an active lifestyle as well as highlighting the importance of immunizations, we trust that your child will be in excellent care.

Our Organization

We aim to provide the best care in town for children of all ages. In unison with our pediatrician and clinic staffs, our focus is on more than just the physical elements of health. We also prioritize psychological well-being, care and prevention of illness, nutrition, growth and developmental progress of a child. Dr. JoAnn Rajah has extensive experience, both professionally and personally with breastfeeding.

Collaboration with us

Yes, we are open for collaboration. If you have any ideas for discussion, we would be happy to hear from you.